Email Id: yogiglobals@gmail.com
 
 
OUR PRODUCTS
Ayurvedic Herbs
OUR CONTACTS
 

Director : Mr. Ritwik Yogi

Email ID : yogiglobals@gmail.com

Mobile : +91-7877777060 / 9928920406

 
Term and Conditions : Spices, Spices Powder in Rajasthan India
 

PAYMENT TERMS
For samples and small orders, we only accept 100% ADVANCE Payment via Bank-to-Bank Telegraphic Transmission (T/T) or PayPal. For bulk orders, we accept payments only through Documentary Letter-of-Credit. The LC must be confirmed by any International Prime Bank and read as Irrevocable, Unconditional, Unrestricted, Divisible, Transferable, Stand-By and Unencumbered for entire shipment, valid for 75 days from confirmation date and Payable 100% At Sight upon presentation of shipping documents at seller's bank counter.

 

BANK FEE & CHARGES
Please assure that our account receives the full invoice value; all banking charges and transfer fees are to be charged to yourselves and not subtracted from the amount owed to the Yogi Globals. Otherwise, we will remove the goods from your ordered products equal to the amount deducted from our bank account for the payment made by you. If you opt PayPal as the mode of payment, you have to bear the PayPal transaction fee: 4.4% + $0.30 USD.

 

PRICING TERMS
In general, the prices are quoted in US Dollars FOB India, any port. We can also ship C&F or CIF to any port of your choice.

 

QUOTE VALIDITY & PRICE VARIATION
Generally, we update our prices monthly. If a particular market is moving dramatically, we may update prices more frequently. So, normally any quote you obtain will be valid for the whole of the calendar month, however as from time to time we have a few special prices that may only be valid for a few days or weeks, we cannot guarantee that all prices are valid for any more than a few days.

 

ORDER PLACEMENT & CONFIRMATION
Browse and choose the product in our catalogue. Place your orders through our websites or through emails at yogiglobals@gmail.com, which will be responded during regular business hours. The orders will be confirmed only after receiving the 100% PAYMENT IN ADANVCE through the accepted modes of payment.

 

MINIMUM ORDER QUANTITY (MOQ)
For the buyer's convenience, we have no specific Minimum Order Quantity. So you can order any quantity - 1, 2 or 5 kilograms every time. But with increased volume, you get more discounts. This is due to the basic expenses involved in various obligatory legal formalities concerned with any export shipment.

 

AVAILABE SHIPPING MODES
We ship to almost any location in the world through various shipping modes including Air, Sea or Courier Modes, as preferred by the buyer. For sampling and small orders, we provide door delivery within 3-7 business days through UPS, DHL, FedEx or TNT. We also have some cheaper shipping options like India Post Express Mail Service (Delivery: 7-14 business days) and Registered Mail Service (Delivery: 15-25 business days). Bulk orders are usually transported by sea, if the buyer does not require an especially fast delivery. For time-sensitive exports, we use air cargo mode as per the specific requirements of the buyer. We also offer optional Shipping Insurance to protect your package against any lost or damaged shipments.

 

CUSTOMIZED PACKING
We can provide you any kind of packing, as per the specific requirements of the buyer. BULK PACKAGES vary from 10 Kg. to 50 Kg. depending on the bulk density of the products. The products are first packed in PE bags and then placed in HDPE woven bags and sealed or placed in corrugated cardboard cartons. Plastic film wrapping and strapping is done where necessary. Powders are also offered in HDPE drums with Poly liners. Liquids are packed in HDPE jerry cans. RETAIL PACKAGING can vary from 15 grams to 1 Kg. using different packing materials - both flexible and rigid. It can include Flexible poly pouches, Glass bottles or jars, HDPE/ PE bottles or jars, Metalized or laminated poly pouches, Multi layer stand up pouches with Zip lock and tear notch, Paper board cartons, Tea bags of different specifications with or without pouches, etc. For our herbal powder range, we usually offer Double Layer Packing (Vacuum Sealed LDPE Pouch + Aluminium Foil Pouch) in 25, 50, 100, 200, 250, 500 and 1000 grams sizes.

 

PRIVATE LABELING
We usually provide our company’s detailed product label which contains all basic information regarding that particular product like: Product Name, Ingredients, Weight, Manufacturing Date, Expiry Date (Shelf life), etc. But on your specific requirements, we can provide you UNLABELED POUCHES, or WITH STICKERS HAVING ONLY THE PRODUCT NAME, or YOUR OWN PRIVATE LABEL. But for Private Labeling, you have to pay the Graphic Designing and Printing Charges. Moreover, for sampling, we cannot provide the customized labeling.

 

PRODUCT SAMPLES
The samples are available upon request and usually ready to dispatch within 24hrs. after receiving shipping cost in advance through PayPal or T/T.  We do not charge the material cost for samples up to 50 g. for each individual products (if the total product cost of the entire sampling order isbelow US$3.0). But for sampling orders with product cost above US$3.00, we give a discount of US$3.00 from the total product cost.

 

ORDER PROCESING TIME
The order processing time varies between 1-7 business days, primarily depending on the Ordered Quantity and Availability of Stock. We aim to dispatch all items that are in stock within 2 days after receiving the payment for your order. Goods that are not in stock shall be dispatched within 2 days after receiving the stock.For orders with small retail packing (25, 50, 100, 200, 250, 500 or 1000 grams), we need at least 2-5 working days depending on the ordered quantity and the required pouch size.For orders with private labeling, we need additional 3-4 working days for artwork and printing of the labels.

 

DELIVERY TIME
We can deliver the goods anywhere in the World within 3-7 business days through UPS, DHL, FedEx or TNT. The delivery time for India Post EMS will be about 7-14 business days and for India Post RMS, it will be 15-25 days. The transit times in case of the Sea or Multimodal shipments would be equal to or sometimes more than 25 business days. Please note that all the above describe our dispatch schedule, not when you may expect your package to be delivered. Time to delivery will depend on your chosen shipping method, location, time of year, and may involve delays beyond our control. And unless specifically advised, we cannot guarantee dispatch on the same day that your order is placed. We will always do our best to advise you of any service interruptions we know of or can predict. But we cannot accept responsibility for circumstances beyond our control, such as postal strikes, extreme weather conditions, other third party service failures, etc.

 

DOCUMENTATION & CERTIFICATION
We always send all the essential documents like MSDS, Certificate of Non-Hazardous Substance, etc. along with the shipment that are essential for easy customs clearance without charging any additional cost from  the buyer. But we do not supply Certificates likePhytosanitary Certificate, Certificate of Analysis (Lab. Test Report), Certificate of Origin for the orders with total invoice values less than US$3000.00. This is because all these certificatesare issued using a specified application procedure and involve high certification fee that is usually higher than the total profit amount for that particular order. So, if you order small quantity and would need any of these certificate either for Customs Clearance or for your reference, you have to pay the full certification fee for that!

 

PRE-SHIPMENT INSPECTION
You can arrange for a pre-inspection of the ordered products once they are ready to be packed. For this purpose you can come down personally, send a representative or if required we can get the inspection done through certified agents.

 

OUT OF STOCK AND BACK ORDERED ITEMS
If an item is out of stock when or after your invoice is processed, you will receive an email notifying you of the out of stock status. You will have the option to request a full refund for the product or wait until the product becomes available to ship.

 

ORDER CANCELLATION
You may, at any time up to dispatch of the items ordered, cancel or amend your order by sending an e-mail to: yogiglobals@gmail.com. As we usually ship the goods within 24-48 hours of receiving an order, you have to submit a cancellation request within 12 hours of ordering. If it has not already been shipped, you will receive a full refund for the items you have cancelled usually via the same method of payment used to place your order. Once an order has shipped, the products must be returned to reach our office within 30 days from date of purchase to be eligible for a full 100% product refund. Shipping will not be refunded on return products. It is the customers responsibility to ship returned products to us before the 30 day money back guarantee period elapses. Please allow 3 - 5 business days for your returns to arrive to us. Yogi Globals is not responsible for the cost of shipping back returned products.

 

RETURNS & REFUNDS
We wish to ensure your absolute satisfaction with our products so we offer customers a 30-day money-back guarantee. If for any reason you are unhappy with the products you received, contact us at yogiglobals@gmail.com and we will process your return. You should return the Purchased product(s) within 30 days of the invoice date for a full product refund, keeping the following in mind:

 

Goods should be returned within 30 days of the invoice date.

Refunds for returned products will be issued only for the amount of material returned in its original condition and packing. Original condition means unused, unopened, undamaged, with the packaging and any tamper-proof seals intact.

The return package should be insured and trackable. We are not responsible for any lost packages.

We will not refund original shipping & handling fees or return shipping & handling fees except in the case of manufacturer’s defect.

We will not refund or re-ship any customer whose orders are not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to us.

We will refund your money within 7 days of receipt of the returned product(s).

Refunds for valid claims will be made via the same method of payment as used to place your order.

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be shipped to the following address: Yogi Globals, 5B-29, New Housing Board, Shastri Nagar, Bhilwara, Rajasthan – 311001 (INDIA)

We'll provide the full product cost, forward shipping charges as well as return shipping charges, only if your return is the result of our error (damaged, defective, unsatisfactory or incorrect product, etc.). In other cases, the forward & return shipping charges will not be refunded!

 

REFUSED SHIPMENTS
If you decide to refuse any shipments from Yogi Globals, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Yogi Globals. This amount will be subtracted from your refunded balance.

 
   
   

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